How do I email MyHeritage DNA?

For any questions regarding your DNA kit, the activation process, the Health Questionnaire, processing your results at the lab, your Ethnicity Estimate, or your DNA Matches, please contact the MyHeritage Support team by email at support@myheritage.com or call us toll-free at 1-800-MYHERITAGE.

How can I contact MyHeritage?

On the DNA Matches list, click on the “Contact” button for any DNA Match to send a message. If the DNA Match is not the manager of his or her own DNA kit, you have the option to send a message either to the DNA Match or to the person who manages their kit.

How do I get a refund on MyHeritage?

MyHeritage values the satisfaction of its customers and offers a thirty (30) day money back guarantee. If you are not satisfied with your purchased plan you may request a full refund by contacting Customer Support within thirty (30) days of the initial purchase date of the subscription.

Can you trust MyHeritage DNA?

Quick summary: MyHeritage DNA is one of my top rated DNA testing kits. With 42 ethnic regions currently being tested and over 3.8 million DNA customers, MyHeritage is a great choice for genealogical DNA testing.

Does MyHeritage have a free trial?

MyHeritage is offering a special discount on its annual Complete Plan price with a FREE 14-DAY Trial. MyHeritage is one of the fastest growing genealogy sites and the best place to build your family tree, with historical collections including billions of records.

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Is MyHeritage app safe?

MyHeritage will share DNA data when legally required or in the event of an acquisition. Information is secure, and security is reviewed frequently for enhancements.

Can I cancel my MyHeritage subscription?

A subscription that has been purchased via the MyHeritage app can only be canceled through Google Play or App store depending on your mobile device.

How do I delete MyHeritage account?

If you still wish to delete your account on MyHeritage, follow the instructions below:

  1. Make sure that you are logged into MyHeritage with your own account.
  2. Click on your name in the upper-right corner of the screen and select ‘Account settings’.
  3. Scroll down to the bottom of the page, and click ‘Delete my account’.

Which is better 23andMe or MyHeritage?

As far as ancestry DNA tests go, MyHeritage provides one of the best. While they have fewer regions than 23andMe, this can actually lead to a more accurate and easily-understood ancestry report. MyHeritage recognizes all of the major European regions, such as Scandinavian and Irish.

Which is better ancestry or MyHeritage?

For more cousin matches from around the world, MyHeritage is the better choice due to their large international customer database. … And with its connection to the Ancestry website, AncestryDNA also boasts many more online family trees and more traditional research databases to extend your search even further.

Which is more accurate ancestry or MyHeritage?

Both companies have leveraged their position with existing users to enter the DNA testing industry. However, Ancestry has been much more successful with their DNA test kits, with over 14 million kits sold and analyzed. Compared to MyHeritage’s 2.5 million kits sold, Ancestry has access to far more genetic testing data.

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Can you email MyHeritage?

For any questions regarding your DNA kit, the activation process, the Health Questionnaire, processing your results at the lab, your Ethnicity Estimate, or your DNA Matches, please contact the MyHeritage Support team by email at support@myheritage.com or call us toll-free at 1-800-MYHERITAGE.

Family heirloom